Most of us have been to a store or restaurant and had a staff member’s customer service skills fall short of our expectations. Perhaps they were not helpful or only gave vague directions. Maybe they forgot to smile or forgot to talk at all. Sadly, this is because they were not following workplace etiquette.

By adhering to the following principles, you will be known as a lady or a gentleman, and your boss will never want to let you go. In fact, professional conduct is a highly sought after attribute.

Appearance: Whether or not you have a uniform, pay close attention to what you wear. Work clothes should be clean and ironed, and shoes polished. Ensure that you shower before work, neatly comb your hair, brush your teeth, and apply deodorant. Body language is another important part of appearance. In addition, you should concentrate on your posture and never chew gum.

Maintaining a good appearance is the easiest way to show your boss that you care about and appreciate your job.

Punctuality: Do not be late! Work etiquette dictates that you should generally arrive about 10 minutes before your start time. This allows you time to greet co-workers and settle in before work begins.

Also, try not to schedule anything straight after work. Sometimes you may be requested to extend your hours, or you may simply be in the middle of helping a customer. Being happy to go the extra mile will win you favor. Those who grumble about working longer hours are less likely to be considered for promotions in the future.

Smile: Project a positive attitude about being at work. This is part of your appearance but bears special consideration. A smile can go a long way and lift the atmosphere in your work environment. Customers will feel valued, co-workers will feel liked, and your boss will feel confident in your work.

Be diligent: A hard worker is difficult to find. Your employer will notice your work ethic and be impressed. Strive to stay focused on your task and not become distracted by chatting with co-workers or checking your cellphone (leave it in your bag, locker or car). Remember that you are at work to work and are being paid to do so. Not working diligently is like stealing from your boss.

Avoid office politics: It is easy to become involved with politics at work. It can start with a simple comment about how a particular manager made an unwise decision. Talking with co-workers about other staff and managers should be avoided as much as possible. Be confident that your good work will be noticed. Remember that gossiping about other staff members will not win you any long-term favor.

Keep these points in mind and you will become a valued and appreciated team member in your workplace.